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Tips for Communicating with your Senior Loved One’s Home Care Aide

Home Care for Seniors in Wilton CT

Communication is not always easy. It requires effort. When an elderly person is having difficulty at home and may require some type of home care support, communication becomes essential.

It’s important for the family of that elderly person to communicate properly with him or her. They may see the benefits in hiring a home care aide. However, it ultimately comes down to what the senior wants.

Home Care for Seniors in Wilton CT

Home Care for Seniors in Wilton CT

Some seniors are adamantly opposed to the idea of hiring a home care aide, mostly because they don’t truly understand what this can offer. They may have certain misconceptions or preconceived notions about it, in which case they could miss out on a great opportunity.

When a senior has agreed to rely on home care support services, it may become necessary to sit down and talk about proper communication strategies with the home care aide. Here are a few tips that can help a senior’s family communicate properly with the home care support network.

Communication Tip #1: Avoid daily talks. 

At first it may seem reasonable to call the senior or home care aide daily to check in on them. That’s probably expected as well. After all, inviting a complete stranger into the house can be an unsettling circumstance for many family members.

However, after the first couple of days, avoid constantly calling and having to talk to the home care aide. When you hire through an agency, you should be able to rest assured knowing this aide not only has experience and proper training, but a strong support system behind them.

Communication Tip #2: Learn to trust the aide. 

It’s not always easy to trust, especially when the welfare and safety of a loved one is at stake. However, it’s important that family members learn to let go and trust that the home care aide knows what he or she is doing and has been properly trained and has plenty of experience.

Communication Tip #3: Keep questions pertinent. 

A family member might want to know as much as possible about this particular home care aide, including their own family, their experience level, or what they plan to do with the senior on a daily basis. As long as any questions are actually pertinent to the job, they should be okay.

The minute they begin delving into a person’s family history, places they’ve traveled, or even uncomfortable situations, that’s the moment they need to stop.

Communication Tip #4: Respect privacy. 

A home care aide has the right to their own privacy. If a family member keeps prodding and trying to dig into their personal life, they’re not respecting their privacy at all. By following some of these communication tips, it should prove the situation for each and every family member, senior, and home care aide.

If you or an aging loved one are considering home care in Wilton, CT, or the surrounding areas, please contact SYNERGY HomeCare of Fairfield, CT at 203-923-8866.

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Jay Kiley

Jay Kiley has spent over well over 30 years providing world class customer service to clients around the world. Whether it was during his career in banking as asenior officer with Fortune 500 companies or working with some of the wealthiest people in the world with the Superyacht Rigging Company he owned with his brother; customer service was and is first and foremost.

As the Regional Developer of SYNERGY HomeCare in Connecticut for the past several years Kiley again puts the customer’s needs first. Working with the four five SYNERGY HomeCare Connecticut offices, Danbury, Bristol, Stamford, East Haven and Fairfield, which he owns with his wife of 34 years,Laurie, he has lead the SYNERGY CareTeam to tremendous growth and continued success. Knowing first hand how health, aging and memory care issues can take a toll on a family, he is a very hands-on owner. He makes his cell phone available to all clients and their families providing more than just care, Kiley provides solutions to his client’s care needs and peace of mind to their family.

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